Server reboot

Byadmin

Due to a fault on the server which is preventing streams from starting, it requires a reboot. We expect service to be back in 10-15 minutes. Thank you for your patience.

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DNS Outage

Byadmin

In the last hour, one of our service providers experienced an outage which affected our DNS servers. The issue is now resolved and we don’t expect any more problems. Apologies for any inconvenience caused and thank you for your patience.

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Network issues

Byadmin

One of our network providers has experienced some intermittent issues which have affected connectivity to a small number of servers. We expect service to be back to normal shortly. Servers affected: s9 s16 s18 s21 s22 Thank you for your patience.

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Network issue being investigated (Europe network)

Byadmin

Our network provider in Europe is currently looking into a network issue that’s currently causing buffering for some customers and may be affecting your service. They are aware of the issue and hope to have service back to normal shortly. There is no need to open a support ticket as we are currently waiting for…

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Network outage

Byadmin

One of our providers is currently experiencing a major outage which is affecting some customers. They are currently working on the issue and we hope to see service back to normal shortly. UPATE: Services are now back online and functioning correctly. If you still have any problems with your server then contact the support desk….