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Network outage

One of our providers is currently experiencing a major outage which is affecting some customers. They are currently working on the issue and we hope to see service back to normal shortly. UPATE: Services are now back online and functioning correctly. If you still have any problems with your server then contact the support desk….

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Network issues

One of our network providers has experienced some intermittent issues which have affected connectivity to a small number of servers. We expect service to be back to normal shortly. Servers affected: s9 s16 s18 s21 s22 Thank you for your patience.

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Network Issue

One of our network providers is currently experiencing a network outage. They are aware of the situation and working to get the problem resolved. We expect service to be back to normal shortly. Thank you for your patience. UPDATE: The issue seems to be resolved and all servers are responding again, but as with any…

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Network issue being investigated (Europe network)

Our network provider in Europe is currently looking into a network issue that’s currently causing buffering for some customers and may be affecting your service. They are aware of the issue and hope to have service back to normal shortly. There is no need to open a support ticket as we are currently waiting for…

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Network provider – major outage [RESOLVED]

One of our network providers is currently experiencing a major network outage which appears to be affecting all servers based in Europe. They are currently working hard to get service back online asap. UPDATE (9:20AM GMT): The ETA is currently 30 minutes so service should be back up by around 10AM GMT. UPDATE (9:34AM GMT):…

Hard drive issue

Earlier this morning, the server s16 froze and some tests were performed as a result. We have identified a  hard drive issue which is the cause of the problems. The server is being booted back up now, it will hopefully come back online but we are also going to schedule a hard drive replacement as…