Server reboot
Due to the server becoming unresponsive, we are rebooting it now. Customers may experience a 5-10 minute outage and servers will be brought back online shortly.
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Server reboot s13
Byadmin
In order to complete an update, a reboot is required. We expect around 10-15 minutes of downtime. Thank you for your patience. UPDATE: Reboot complete, downtime was less than expected.
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Network issue being investigated (Europe network)
Byadmin
Our network provider in Europe is currently looking into a network issue that’s currently causing buffering for some customers and may be affecting your service. They are aware of the issue and hope to have service back to normal shortly. There is no need to open a support ticket as we are currently waiting for…
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Network outage
Byadmin
One of our providers is currently experiencing a major outage which is affecting some customers. They are currently working on the issue and we hope to see service back to normal shortly. UPATE: Services are now back online and functioning correctly. If you still have any problems with your server then contact the support desk….
Server reboot [resolved]
Byadmin
The server s13 is being rebooted due to reported slowness. We expect it to come back online in the next 10 minutes. Thank you for your patience.
Server Reboot
Byadmin
The server required a reboot due to an issue that’s causing it to run slow. Apologies for any inconvenience caused. The server should be back up in 5-10 minutes.
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DNS Outage
Byadmin
In the last hour, one of our service providers experienced an outage which affected our DNS servers. The issue is now resolved and we don’t expect any more problems. Apologies for any inconvenience caused and thank you for your patience.