s16 update

Service has now been restored. Thank you for your patience and apologies for any inconvenience caused.

One of our network providers is currently experiencing a major network outage which appears to be affecting all servers based in Europe. They are currently working hard to get service back online asap. UPDATE (9:20AM GMT): The ETA is currently 30 minutes so service should be back up by around 10AM GMT. UPDATE (9:34AM GMT):…

The server reboot is now complete and streams are being started back up automatically.

Earlier this morning, the server s16 froze and some tests were performed as a result. We have identified a  hard drive issue which is the cause of the problems. The server is being booted back up now, it will hopefully come back online but we are also going to schedule a hard drive replacement as…

The server requires a reboot, streams will be available again in 5-10 minutes. Apologies for any inconvenience caused.

Our network provider in Europe is currently looking into a network issue that’s currently causing buffering for some customers and may be affecting your service. They are aware of the issue and hope to have service back to normal shortly. There is no need to open a support ticket as we are currently waiting for…