Server reboot

The server s33 experienced a crash earlier and the technicians have identified a hard drive fault. We are working on getting the issue resolved, this may require a replacement and reinstall. Apologies for any inconvenience caused, we will post updates as they arrive. If you are affected by this and need to get your stream…

Our network provider in Europe is currently looking into a network issue that’s currently causing buffering for some customers and may be affecting your service. They are aware of the issue and hope to have service back to normal shortly. There is no need to open a support ticket as we are currently waiting for…

A fault was detected by our automatic monitoring system at 15:24 and after investigation we have found that the hard disk has failed. The disk will be replaced as soon as possible, this may take several hours. If you are affected then your server will come back up automatically when the work is complete. If…

The hard drive has been replaced and the system reinstalled. Your server will come back online in the next 15 minutes, if it doesn’t then please start it via your user area.

One of our network providers is currently experiencing a network outage. They are aware of the situation and working to get the problem resolved. We expect service to be back to normal shortly. Thank you for your patience. UPDATE: The issue seems to be resolved and all servers are responding again, but as with any…