Website slowness

Since more users have been updating to Shoutcast V2, we have had rare occurrences of servers freezing and causing the control panel to ‘hang’ when logging in. Restarting the server didn’t always work as the frozen process couldn’t be stopped. A new feature has been introduced from today that will detect on login when a…

Some customers may see the following message on their server if using V2: “Please login or see here to find out more about the new DNAS version. Please install this update as soon as possible, thank you.” We will be applying updates next week, please don’t open a support ticket regarding this – the update…

It appears that Shoutcast.com is down for maintenance and therefore customers will find that their server cannot connect to the YP. You may get a message on your DNAS saying that your server is ‘private’, this is normal when a server is unable to connect to the YP. This does not affect your service and…

Some  versions of SAM Broadcaster don’t support statistic relays for Shoutcast V2 servers, however there is a workaround for this. In the Statistic Relay settings, it will ask for your server address/host, port and password. Enter your address/host and password as normal. The port should then be entered in the following format: 8000/stats?sid=1 Change 8000…

We will be performing important maintenance on the following servers in order to improve stability over the next week starting from tomorrow (29/09/2017) 29/09/2017 s1, s2, s4, s5, s6 02/10/2017 s7, s8, s9, s11, s12 03/10/2017 s13, s14, s15, s17, s40 04/10/2017 s43, s44, s45, s46 Each server will experience downtime of around 15-30 minutes…