s33 hard drive update
The hard drive has been replaced and the system reinstalled. Your server will come back online in the next 15 minutes, if it doesn’t then please start it via your user area.
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Network Issue
Byadmin
One of our network providers is currently experiencing a network outage. They are aware of the situation and working to get the problem resolved. We expect service to be back to normal shortly. Thank you for your patience. UPDATE: The issue seems to be resolved and all servers are responding again, but as with any…
Hard disk failure
Byadmin
A fault was detected by our automatic monitoring system at 15:24 and after investigation we have found that the hard disk has failed. The disk will be replaced as soon as possible, this may take several hours. If you are affected then your server will come back up automatically when the work is complete. If…
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DNS Outage
Byadmin
In the last hour, one of our service providers experienced an outage which affected our DNS servers. The issue is now resolved and we don’t expect any more problems. Apologies for any inconvenience caused and thank you for your patience.
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Network outage
Byadmin
One of our providers is currently experiencing a major outage which is affecting some customers. They are currently working on the issue and we hope to see service back to normal shortly. UPATE: Services are now back online and functioning correctly. If you still have any problems with your server then contact the support desk….
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Network provider – major outage [RESOLVED]
Byadmin
One of our network providers is currently experiencing a major network outage which appears to be affecting all servers based in Europe. They are currently working hard to get service back online asap. UPDATE (9:20AM GMT): The ETA is currently 30 minutes so service should be back up by around 10AM GMT. UPDATE (9:34AM GMT):…
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Network issue being investigated (Europe network)
Byadmin
Our network provider in Europe is currently looking into a network issue that’s currently causing buffering for some customers and may be affecting your service. They are aware of the issue and hope to have service back to normal shortly. There is no need to open a support ticket as we are currently waiting for…